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Privacy Policy

1. Introduction

Welcome to E1 Book ("we," "us," "our"). Your privacy is of paramount importance to us. This Privacy Policy outlines our commitment to handling your personal information responsibly and transparently in compliance with global data protection laws, including but not limited to the Privacy Act 1988 (Cth) (Australia), the General Data Protection Regulation (GDPR) (EU/EEA), the California Consumer Privacy Act (CCPA) (USA), and other applicable laws and regulations.

By using E1 Book, a service that automatically processes receipts and similar documents ("Service"), you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with this Privacy Policy, you should not use our Service.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

Personal information is any information or opinion about an identified individual or an individual who is reasonably identifiable. This may include:

  1. Name, email address, contact details, and account credentials.
  2. Payment information (if applicable) for subscription or service transactions.

2.2 Uploaded Content

  1. Receipts, invoices, documents, images, and other files that you upload to our Service for processing.

2.3 Usage Data

We may automatically collect certain information when you use our Service, including:

  1. Device information (e.g., IP address, operating system, browser type, and device identifiers).
  2. Usage statistics (e.g., interactions with the Service, access logs, and session details).

2.4 Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your user experience. These technologies may collect:

  1. Your preferences and settings.
  2. Authentication details to keep you signed in.
  3. Analytics data to improve Service functionality.

You may disable cookies through your browser settings; however, doing so may limit your ability to use certain features of our Service.

3. How We Use Your Information

We collect and use your information for the following purposes:

  1. To provide, maintain, and improve E1 Book.
  2. To process and analyze uploaded receipts and documents for automated reading.
  3. To verify user identities and manage user accounts.
  4. To communicate with you about updates, support, and improvements.
  5. To detect, prevent, and mitigate fraudulent or unlawful activity.
  6. To comply with legal obligations and regulatory requirements.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

4.1 Service Providers

We may engage third-party vendors to assist in providing our Service. These vendors may process data on our behalf for:

  1. Cloud hosting and storage.
  2. Analytics and monitoring.
  3. Payment processing (if applicable).
  4. Security and fraud prevention.

All service providers are required to maintain confidentiality and implement security measures to protect your data.

4.2 Legal Compliance and Law Enforcement

We may disclose personal information to government agencies, regulatory authorities, or law enforcement where:

  1. Required by applicable laws, including Australian law, the GDPR, or the CCPA.
  2. Necessary to protect our legal rights or prevent harm.

4.3 Business Transfers

In the event of a merger, acquisition, restructuring, or asset sale, your information may be transferred as part of the transaction. We will notify you before any transfer occurs.

5. Data Security

We implement industry-standard security measures, including:

  1. Encryption to protect data during transmission.
  2. Access controls to restrict unauthorized data access.
  3. Regular audits to identify and mitigate security risks.

While we strive to protect your data, no online service is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

6. Data Retention

We retain personal information for as long as necessary to provide our Service and comply with legal obligations. Retention periods may vary based on:

  1. Legal and regulatory requirements.
  2. The necessity of data for dispute resolution and security purposes.
  3. Your request for data deletion (subject to legal limitations).

7. Your Rights Under Global Privacy Laws

Depending on your location, you may have specific rights regarding your personal data:

7.1 Under the Privacy Act 1988 (Cth) (Australia)

  1. Access and correction: You can request access to or correction of your personal data.
  2. Complaints: If you believe we have breached Australian privacy law, you may file a complaint with the Office of the Australian Information Commissioner (OAIC).

7.2 Under the GDPR (EU/EEA)

  1. Right to access, rectification, and erasure: You can request copies, corrections, or deletion of your personal data.
  2. Right to data portability: You can request your data in a machine-readable format.
  3. Right to restrict or object to processing: You can object to the processing of your data.

7.3 Under the CCPA (California, USA)

  1. Right to know: You have the right to request information on how we collect and use your data.
  2. Right to delete: You can request the deletion of personal information we have collected.
  3. Right to opt out of data sales: We do not sell personal data, but this right applies to relevant companies.

To exercise your rights, contact us at support@e1development.com.

8. International Data Transfers

Our servers may be located outside of your country, and your data may be transferred internationally. We take steps to ensure that any overseas recipients handle your information in compliance with applicable privacy laws, including the GDPR, CCPA, and Australian Privacy Act.

9. Children's Privacy

Our service is not specifically intended for individuals under the age of 18. While we do not intentionally collect personal information from children, if we become aware that we have inadvertently collected data from a minor, we will take steps to delete it.

10. Complaints and Dispute Resolution

If you have concerns about our handling of your personal information, you may contact us at support@e1development.com. We will respond within a reasonable timeframe. If you are not satisfied, you may escalate the complaint to the relevant data protection authority, including:

  1. Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au (Australia)
  2. European Data Protection Authorities (EDPA): https://edpb.europa.eu (EU/EEA)
  3. California Attorney General’s Office: www.oag.ca.gov/privacy (USA)

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be effective upon posting on our website. We encourage you to review this page regularly to stay informed.

12. Contact Us

For any inquiries regarding this Privacy Policy, please contact us at:

  1. Email: support@e1development.com